Cant seem to get recorded art/backdrop's working. TV shows work and can fix via app but unable to get movie drops.
I have file eg shrek2.wtv going into fix movie file and selecting correct cover doesn't seem do download it either.
With WTV files it first tries to pull the metadata from the WTV file itself. If there isn't enough metadata (in terms of number of fields) it will attempt to pull the name from the file itself.
When you attempted to select the correct cover did it rename the video file to "Shrek 2.wtv" if it started without a space? It is supposed to rename the file so that it will be properly identified based on the filename but if it has too much metadata it will use that instead.. and if the title field in the metadata says "shrek2" then it probably won't match it.
Hopefully I'm making sense :) ... I can't test it again right now, but that is how it is supposed to work.
The first thing that I assume is that the movies are in a watched directory because you were able to attempt to identify them through the interface.
Second, it seems that the .wtv has "too much metadata" to be detected by the file name since it seems to be named correctly.
If this is a ripped movie that you converted to.wtv.... I haven't been able to test the scenario again this morning but you should be able to right click on the .wtv file and go to properties and the edit the metadata and remove the title and other metadata you see.... Save that by clicking ok... Either move the file outside of the watched directories and then move it back it back in for it to be rerecognized or stop the "RecordedTVHDService" service and restarting the service for it to rescan everything on demand. That way it will attempt to get the metadata and mages based on the file name.